Finlaysons Workplace Strategy and Design

Architecture Commercial Adelaide, South Australia, Australia

Media Contact

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Description

Finlaysons operated from their previous premises for 30 years. This relocation represents a shift in future-focussed strategic and cultural direction while respecting an enviable legal heritage.

Core principles:
Respecting the context of the location, building and sectors of legal work,
Applying a domestic overlay in support of high focus, generally confidential, often pressured work over long hours,
Providing a safe, secure and welcoming environment for clients
Building on a strong brand and reputation for excellence in legal training and services.

Hames Sharley worked with Finlaysons to understand the exact tasks important to its future success and identify the spaces needed to support those. While there remains a necessity for individual high focus workspace, this was generally pulled away from facades to democratise access to daylight and views.

The need for focus has been delicately balanced against the desire for improved collaboration – seen as a catalyst for cultural change. That desire led to the mix of alternative spaces organised as nodes throughout the floorplan to encourage movement, interaction, and knowledge sharing. These include a large, playful destination kitchen breakout space, a series of relatively intimate open meeting areas, a knowledge centre and the more formal client suite. They support the reduction in offices and the increase in open-plan workstations and are all united by a design concept informed by South Australian landscape and an overriding aesthetic of ‘home.’

The concept of ‘home’ is a functional response to the needs of both clients and staff using warm colours, abundant planting, natural materials and feature lighting to provide an atmosphere of welcome and support. Profiled wall panels in feature areas complement the striking facades of the base building.

The project team included Services and Acoustic engineers, Certifier and Cost Consultants. The tight collaboration with Elevation’s graphic designers is a differentiator in this sophisticated scheme; injecting new corporate colours, integrating the history of Finlaysons and heightening the atmosphere of domesticity through large scale bespoke artwork. The greatest contribution came from Finlaysons themselves with an entirely engaged partner group that openly discussed their challenges and strengths.

The arrival sequence, client suite, collaboration areas and kitchen were prioritised as high quality areas with elegant finishes. By compromise, there are areas of well-executed standard finishes – balancing to a surprisingly low budget.

Selecting U City with its environmental credentials demonstrates Finlaysons commitment to sustainability. The fit-out reinforced this through maximising daylight penetration, tuning HVAC systems and selecting responsible materials and equipment throughout.

The domestic environment, the democratisation of space, sensitive zoning, deep respect for client experience and the dramatic increase in collaborative settings has resulted in a cultural shift, greater productivity and broader employee engagement. The result is a new beginning for an established firm that is; technology-driven and multi-skilled, in an ever-changing legal landscape.

Questions and Answers

Provide details of innovations and value adding, including long term benefits.

Biophilia - use of plants through the space in bespoke column wrapped planters and throughout the open plan office in tambour unit planter boxes.

What are the key moves and design principles?

The extreme sensitivity of much of their work continues to dictate confidential cellular offices, some of which will be shared. A larger percentage of open-plan will support the partner offices that have in part been pulled away from blocking the façade, views and natural light. Collaborative work settings are intended to draw people together when not involved in high focus detailed work and this strengthening of information sharing will help to further enhance Finlaysons’ reputation for excellence in legal training. The central kitchen offers a warm residential environment creating comfortable surroundings for people who typically work very long hours and this has been carried through to the client suite acknowledging that some meetings will involve clients engaged in complex and stressful negotiations.

Who are the clients and what's interesting about them?

Finlaysons is a leading independent corporate and commercial law firm in Australia, with offices in Adelaide and Darwin. They work with clients across Australia and internationally. They have a team of 110 staff which includes 22 partners.

What was the brief?

The organisation's leadership had a strong desire to use the fit-out as a catalyst for change internally.

The Finlaysons move to two floors of the Uniting Communities building comes at a time of generational change in business ownership and after being in their existing office for many years with minimal change. Hames Sharley undertook a series of leadership interviews with every partner and a vision and tasks workshop with a broader stakeholder group to define the culture and work the future office needs to support. The design outcome reflects the variety of their services that stretches from taxation to space law.

How was the project brief met?

We were able to move to a different ratio of desks vs offices (fewer offices, more workstations) to reflect our more flexible and mobile workforce.
Plus, the fact that the workstations – and other work areas – were spacious, comfortable, and aesthetically pleasing, allowed for a smoother transition for staff moving out of offices and into the open plan work area.

How is the project unique?

Finlaysons now have the flexibility to work across several spaces. Workstations and offices allow for focused and confidential working, while formal and informal meeting rooms feature collaboration tools, including both the very latest hi-tech IT tools as well as more ‘old school’ tools like integrated whiteboards.

What were the key challenges?

The main challenge was ‘change management’. I.e. although staff wanted to modernise their work environment, nonetheless this involved a shift in culture around how they work, not just a change in the context within which they work.

The successful design and delivery of the fit-out has helped enable this cultural shift. Having fewer offices, and more open space, and smaller offices, and the challenge of storage requirements (now vs future) were just some of the problems.

What were the solutions?

Hames Sharley designed an environment that allowed for workstations and lots of collaboration spaces with excellent access to natural light, plus workstations that have good functional personal space, with loads of other areas for staff to meet or to work quietly away from desks.

Offices are generally smaller from our previous location; however, these are still suitable sizes. All offices and workstations have sit-to-stand functional desks. All offices and meeting rooms and collab spaces have integrated whiteboards and furniture that is not only functional but looks great!

Hames Sharley was able to design a high-quality and aesthetically pleasing fit-out while being conservative in other areas and having it all seamlessly flow and fit together.

Details

Project size 2400 m2
Completion date 2020

Project team

Louisa Glennon Interior Designer
Stephen Moorcroft Design Architect
Hames Sharley Architect
Cook Building Project & Site Manager
Lucid Consulting Australia Engineering
Rider Levett Bucknall Cost Consultant